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LEAP Into Excellence Welcome

LEAP Into Excellence & Strategic Planning 

 

Pasco County has embarked upon a journey toward excellence in county government. The LEAP Into Excellence Initiative (Lean, Efficient, Accountable Pasco) was created in the fall of 2007 with a few key goals: to improve customer service, increase efficiency and reduce expenditures. What began as a series of accountability meetings between County Administrator John Gallagher and front-line supervisors has blossomed into a county-wide initiative touching all departments and involving hundreds of employees working toward the same goal - excellence in government. Eventually, the LEAP Initiative led to an even more expansive effort - to develop the County's first Strategic Plan, a document that will guide the County's growth and progress over the next three years.

 

This page is where we will keep our citizens, stakeholders and employees informed of our progress. Status updates on major milestones will be provided under News & Updates below. Detailed Powerpoint presentations from the many Board workshops being held on these initiatives will be posted under BCC Meetings & Workshops to the right. More detailed information can be found in the LEAP Information and ICMA Strategic Planning boxes below.  For quick answers, just click on the Frequently Asked Questions button to the left.  As always, we welcome input and feedback from our citizens and employees. Click on the Customer Comment Card to the left or, if you are an employee, scroll down to the Employee Suggestion Program link below. Join us as we LEAP Into Excellence and work to Do Better Every Day!  

 

To receive periodic updates from the County on the Budget and other important matters, please click here.

 

To view a short statement from the County Commission on the "Bringing Opportunities Home" campaign, click here .

 

LEAP Local News

News and Updates

Proposed County Budget for Fiscal Year 2010-2011 Now Available
07/15/2010 3:50PM EDT
The Board of County Commissioners will review and refine the budget over the summer before final approval in September.
Board of County Commissioners Approves Business Plan for FY 10-11
06/22/2010 11:58AM EDT
The plan outlines 26 new initiatives to be undertaken by the County in the coming year.
Pasco County Releases 2010 Citizen Survey & Stakeholder Meeting Results
06/22/2010 11:57AM EDT
Both the survey and the stakeholder meetings were part of the County’s 2010 Community Outreach Campaign, “Bringing Opportunities Home.’’
National Association of Counties Recognizes Pasco’s LEAP Into Excellence and Bringing Opportunities Home Initiatives
06/14/2010 9:19AM EDT
The awards program recognizes “effective and innovative programs which contribute to and enhance county government in the U.S.’’
LEAP Project Honored with First Place for Public Education from the Tampa Bay Regional Planning Council
03/23/2010 11:01AM EDT
The County also received recognition for the Mike Fasano Regional Hurricane Shelter and the Upper Cotee River Preserve.
View All...
Documentation

Documentation

Listed below are links to documents associated with our LEAP Into Excellence journey and the Strategic Planning initiative. We will add additional resources and status updates as the journey progresses. If you have ideas and/or suggestions we welcome your input. Employees are encouraged to submit their suggestions using the "Employee Suggestion Program" link in the LEAP Information box below. Citizens and customers are encouraged to submit their suggestions using the "Customer Comment Card" link located to the left.


LEAP Information
  Name Description
PDF Documents 2009 and 2010 Online Citizen Survey Results Final 1 2010 Online Citizen Survey Results Appendix A 2 General Service Questions 3 Quality of Life Please rate each of the following aspects of quality of life in Pasco County:
Document Folders BCC Meetings and Workshops on LEAP Presentations and reports from Board workshops related to LEAP, the Strategic Plan and the Business Plan.
Document Folders Business Planning and Budgeting Documents Information and documents used by County staff to develop the Business Plan and Budget.
Document Folders Citizen & Stakeholder Survey Results Results of the 2009 National Citizen Survey of Pasco County residents.
Document Folders Employee Suggestion Program  
Document Folders Information From External Agencies  
PDF Documents LEAP & ULI Status Update A report on LEAP & ULI presented to the Board in December 2008.
PDF Documents LEAP Calendar - Planning Schedule 7-30-2010.pdf BCC Workshops Leadership Team (40) Performance Development Team PIT Crew New Info As of: 8/2/2010 Planning Schedule for BCC, ICMA and LEAP Implementation
PDF Documents LEAP Cost Savings Report 2009 A review of some of the many cost-savings initiatives begun through LEAP in 2009.
PDF Documents LEAP Organization.pdf Pasco County Organization – All Employees, Volunteers, and Vendors. PIT Crews PDT Team LEAP Core Team Team Roles & Responsibility ACA's The ACA's are
more...
ICMA Strategic Planning
  Name Description
PDF Documents Agenda Memo to BCC for ICMA Agreement ICMA was selected as the strategic planning partner for the BCC at the Board meeting on 1/27/09. This is the agenda memo presented to the Board.
PDF Documents ICMA Professional Services Agreement The ICMA Professional Services Agreement approved by the Board on 1/27/09 documenting the terms of the partnership between ICMA and Pasco County.
PDF Documents ICMA Scope of Work ICMA scope document that describes the approach and project deliverables for the Strategic Planning Initiative.
PDF Documents ICMA Timeline The attached table lists the tasks included in the ICMA scope of services and the estimated timeline for delivery. Check back for updates.
PDF Documents ICMA White Paper – Navigating the Fiscal Crisis A white paper prepared for ICMA by the Alliance for Innovation.
Web Pages National Citizen Survey Report Example Pasco County is preparing to conduct a countywide citizen/customer satisfaction survey (1,200) administered by the National Research Center, Inc. The web page link to Sioux Falls is provided as an example of results provided by the NCS.
Photo Slideshow

Pasco County Commissioners and staff accept a First Place "Future of the Region Award" from the Tampa Bay Regional Planning Council for the County's LEAP Into Excellence Initiative.
BCC Meetings and Workshops on LEAP Info
  Name
PDF Documents ICMA Final Report on FireRescue Services
PDF Documents ICMA Presentation of Findings on the Fire Report
PDF Documents Budget Prioritization Workshop, March 9, 2010
PDF Documents New Pasco Workshop, Part 2
PDF Documents Business Plan Initiatives Presentation, March 2, 2010
more...

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